Shipping and Returns

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Shipping

Please allow 1-2 days of processing time.

We ship USPS Priority mail 1-3 day shipping. 

Returns

You have 30 days from the date of purchase to return your item for a refund.

Item must be unused and in the same condition that you received it.

*Custom made to order items cannot be returned.

Directions

Email us at mountainmetals@yahoo.com if you would like to return your item.  

· Mail to: 472 Rourke Ridge Rd Deep Gap, NC 28618.

· You are responsible for return shipping costs.

· It must also be returned in the original box and protective packaging (Foam wrap / Styrofoam).

· If you are shipping an item over $100, you should consider using a trackable shipping service and consider purchasing shipping insurance

Refunds  

Once your return is received and inspected, a credit will be applied to your credit card or original method of payment.

Late or missing refunds  

If you haven’t received your refund yet, please check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

If you’ve done all of this and you still have not received your refund, please email us at mountainmetals@yahoo.com